Friday, August 06, 2010

Excellent Lean Blog Post about Lean Culture

Check out Mark Graban’s post about how the CEO of Akron Children’s Hospital is building a true culture of continuous improvement.  Another Hospital CEO Talks Lean Culture

If you want to learn more about how to establish a company culture genuinely supportive of Lean, I recommend you read the full article appearing in the online periodical Smart Business Akron/Canton | August 2010  William Considine embraces Lean Six Sigma to improve Akron Children’s Hospital  From this article, I particularly like the following quote attributed to CEO Considine:

“You’ve got to believe in your people, you’ve got to trust your people, empower them, and you’re going to be blown away when you see what they come back with,” he says. “They’re going to show you improvements that you would never have thought about. They’re going to show you ways to be efficient that the high-stake consultants you could bring in wouldn’t be able to find. You just have to keep celebrating that.”

Excellent!

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